Case studies

The sophisticated open-source learning management system

Empowering teaching and inspiring learning from everywhere!
Industry

EdTech

Country
Singapore

Singapore

Company Size
flag

50+ employees

general overview

SmartJen empowers students to go through their learning journeys easily, check results, and track their achievements via a customizable dashboard.

Business Challenges

Making the user experience more seamless by suggesting new and advanced features
UX redesign
New advanced functionality

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Services We Provided

service
Product Discovery
service
UI/UX Design

Values we delivered

In-depth redesign for usability enhancement

Our design team undertook a comprehensive redesign of the SmartJen existing web platform, addressing the critical issue of outdated design trends and inconsistent user experience. Through an in-depth redesign process, we not only modernized the platform but also significantly improved its usability. The result was a user interface that resonated with the latest design trends and best practices, offering a seamless and intuitive user experience. We paid meticulous attention to every aspect of the redesign, from user interface elements to information architecture, ensuring that users could easily access, navigate, and engage with the LMS platform.

Modern design solutions for high user engagement

Incorporating modern design solutions, our team elevated the platform's visual appeal and user engagement to new heights. The introduction of contemporary design elements and interactive features transformed the user interface, making it more enticing and engaging for learners and educators alike. We focused on creating a user-centric experience, emphasizing visual clarity and simplicity. The result was a platform that not only looked appealing but also fostered high levels of engagement, interactivity, and satisfaction among users. Our commitment to delivering modern design solutions was a vital component of ensuring SmartJen's competitiveness in the ever-evolving EdTech landscape.

Unparalleled Product Design Lifecycle We Followed

01. Exhaustive discovery and planning

  • Business and user goals were formalized
  • Market research was performed
  • Competitive research was performed
  • Product personas were described
  • A customer journey map was created
  • Main functionality was defined
  • Tech requirements were set
  • The scope of work for designers and developers was determined
  • The project timeline, schedule, and milestones were set
  • Resources were planned, and a team was gathered
  • Discovery workshops with stakeholders were conducted
  • The product concept was finalized

02. Smooth UX/UI design

  • The design system was created from scratch
  • Product design concepts were reworked to improve product interaction and set clear logic
  • Regular internal and client design workshops were conducted to prioritize tasks and agree on design concepts
  • Information architecture was created to highlight relevant design principles for visuals, functionality, interaction, and navigation
  • UI kit was created from scratch
  • Wireframes were created based on new design system elements
  • Clickable design (hi-fi prototypes) was created
  • User testing was conducted to collect feedback and make minor improvements

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Personalized approach and technical details

Product requirements
Discovery workshops
Discovery workshops
Project and task management
Jira
tech-stack
Design and prototypes
Figma
tech-stack
Team
4 specialists
1 Project manager, 1 Business analyst, 1 UI/UX designer, 1 Design lead

Wireframes

case

Design System

design
design

Features

01. Individual and group performance page

This feature streamlines assessment processes where teachers can evaluate students’ progress by the worksheet, topic, and ability.

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02. Dashboard with categorized data

The users are able to quickly view and make changes to the main information by the categorization method, switching between tabs in the list and grid views.

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03. Leaderboard

Teachers can see students’ achievements and filter by timelines.

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04. Messenger

All members of the learning process can communicate and keep in touch anywhere and anytime without the need to use additional message applications.

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05. Students’ side

We created a bright and interesting design for the students’ side of the product. This is how they can create their hero in the profile.

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06. Customizable Worksheet Generator

SmartJen helps educators create and assign comprehensive tasks for their students in quiz, exam, practice, and interactive modes. Everything is tailored to teachers’ and students’ needs.

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Results:

Creating a user-friendly and smart UX solution with a human-centered essence

The culmination of our efforts in the SmartJen project has brought about remarkable outcomes. Creating a user-friendly and intelligent UX solution with a human-centered essence has significantly enhanced the educational experience for SmartJen’s users. The platform’s visual and functional transformation has resulted in improved user satisfaction and engagement.

Our dedication to human-centered design principles has not only made the platform more accessible to a diverse user base but has also fostered a sense of inclusivity and belonging. As a result, students, educators, and administrators alike have found a more welcoming and supportive environment for learning and teaching. The outcomes achieved through our work are a testament to the positive impact that user-centric design can have on the success and growth of an educational technology platform like SmartJen.

Client's
feedback

“They had a smart approach to our complex educational platform. They conducted the user interviews with our existing users and came up with ideas on how to make smooth UX for each of the target personas: student, tutor, and parent. After that, they created high fidelity wireframes. We are very satisfied with their responsiveness and communication skills. In addition to that team provided ongoing support to our development team to ensure that the designs are translated into the code correctly. To summarize everything, the company is a perfect fit if you need highly skilled professionals that will be engaged in the project from A to Z.”
Low Chong Guan
CEO
country Singapore
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